Rmailo D

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Verified Reviewer
| map-marker Kathmandu, Central Region

Online shopping

Dealfind - Online shopping
I remember my Facebook user name and password I hame to do two step generator code when I go to login .but the problem is that no generator code come to my phone please fix my problem I m from in Nepal email address rmailodeal@***.com Facebook name rmailo deal
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User's recommendation: Please check my Facebook not open

Anonymous

Dealfind went to TeamBuy to Ncrowd to Boom Street and I went broke

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I purchased with Dealfind.com first off and had no problems with them, then I found out they went bankrupt and were going to be called TeamBuy, and than TeamBuy changed to Ncrowd and I found out that Ncrowd was called Boom Street. I was trying to find out what I could do regarding 3 vouchers I have that had a NO-EXPIRY date on them,I had also purchased a Voucher for World Resorts International worth $1,500.00 and I could not find any company named that after purchasing it, that I believe was thru TeamBuy. We had previousy purchased one in 2012 from Dealfind and had a beautiful vacation in Florida, There were NO PROBLEMS with DEALFIND, we had also purchased a hotel voucher in Halifax thru Dealfind and there was problems at the hotel, when I contacted Dealfind they credited the whole amount back to our credit card, and there was a Cash Balance in an account for me. I originally had NO Problems with Dealfind.com until going bankrupt. I was told the account would be turned over to the next company, but now don't know who in the heck has it..so I lost roughly $700.00 It sucks to be ripped off...and can't do anything about it. I don't hink my mastercard is going to do anything about any of this as it's been too long.
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Pros:
  • Dealfind
Cons:
  • Ncrowd
  • Teambuy
  • Boom street no comment
Reason of review:
Poor customer service
1 comment
Guest

Please I was only writing a review I DO NOT want to be contacted by any one except maybe to find out if I still have a credit, and as for Boom Street I haven't yet had a chance to even contact or deal with them.

Thank You

Cathy

Anonymous
map-marker Regina, Saskatchewan

Re: voucher # 8776-****

I can't redeem this voucher because the company no longer exists. They are not at the number on the voucher. There was no expiration date so do I get a credit for what I paid for it? I tried to call you at 1-888-**** and they said that number was no longer in existence so I am trying to get in contact with you by this email. Is Dealfind still in business ? I have never had any trouble with Groupon or SwarmJam so I am hoping that you can clear up this problem for me. Edna Lackmantz My email is edna.lackmantz@***.net. Phone number is 306-775-****
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Loss:
$30
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Refund still not reflect on my bank account

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Dealfind - Refund still not reflect on my bank account
Dealfind - Refund still not reflect on my bank account - Image 2
Dealfind - Refund still not reflect on my bank account - Image 3
I bought a 2 pieces of sexy crochet bathing suit last may 5, 2014. And they told me to wait for the delivery which is 15 days but after 15 days the item still not show up, and i called them to follow up last june 13 and they sent me a email and receive a case number which is the case number: 00703588. And i ask if i can get a tracking number so i can check the status of the item if its on delivery or processing. But they didnt give any tracking number. I wait again for almost 1 month and never received any item, thats the time I file refund last july 24,2014 because i wait for so long for the delivery. I tried to check my bank if my refund is already reflect but My refund still not show up on my bank account until now. Hope you can solve this problem Thank You
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Loss:
$54
Reason of review:
Refund of payment

Preferred solution: Full refund

1 comment
Guest

I had the same problem I ordered the same date and I got the package on August 29 so 3 months later this It's ridiculous but arrive lol

Anonymous
map-marker Markham, Ontario

Lost vouchers. P

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I have at least 10 unused vouchers which I cannot even see my account. I had some personal issues so I was unaware of any problems with Dealfind / Teambuy. So have I lost all my money??? I cannot even see my account or Dealfind $$$$. What the ***. Where do I go from here. It's amazing that they are still selling vouchers from different companies. It's a SCAM. I am so upset because I tried to call customer service and no one is answering the phones. People cannot steal money from honest people and get away with it. I hope that these so call owners will be caught and dealt with, but I know that nothing will happen. I guess that all the customers have lost their hard earned cash.
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Loss:
$500
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Wacey Bfq

Dealfind is a scam with rude customer service

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I purchased a Teambuy/Dealfind for $50 worth of clothes at a certain store for $25. The promotional amount expired ($50) but I was suppose to be able to use the paid amount ($25) at the store, the store refused. Teambuy/Dealfind claimes that if a merchant refuses a voucher they will issue you a credit. I emailed Teambuy/Dealfind they said no, when I tried to plead my case I get this response: "Hello, For any other inquiries not pertaining to this order, please visit our Customer Support/FAQ page in order to submit a new support request email. " Basically telling me where to go. Teambuy/Dealfind is a horrible company, but don't take my word for it, Google either of the names and read some of the reviews yourself. Don't get ripped off like I did. I will not let this go, every few months I will resubmit a complaint and go on every review website I can find to warn people away from Dealfind / Teambuy. OR Dealfind can give back my stolen money and they will never hear from me again.
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Loss:
$25
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

TRY GETTING A FREFUND WITH YOUR CREDIT CARD COMPANY, THEY WILL PROCESS A CHARGEBACK & GIVE YOU YOUR MONEY

Laksh Srj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Refusal Review

It's a scam! They don't pay the business and they don't give customers refunds! Don't buy coupons from them, Teambuy or nCrowd!
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Anonymous
map-marker Toronto, Ontario

Lost $1000 with Dealfind

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Below is a response from them when a refund was requested: --------------------------------------------------------------------- Dear Valued Customer, Please be advised that as of Friday, August 29, 2014, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29, 2014 and issue any refunds related to purchases on or before August 29, 2014. Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business. We appreciate your prior support and looking forward to continued support through this important process. Sincerely,
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Loss:
$1000
Reason of review:
Problem with delivery
2 comments
Guest

They are restructuring to take the payment for coupons not deliver and never pay their vendors, they are restructuring and supposedly making an offer to their vendors to pay for outstanding payments. My bet it will be pennies to the dollar.

The way teambuy, dealfind, couch commerce behave towards the consumer, vendor and general public is disgusting.

Guest

I had the exact same problem and exact email from them! Is there seriously nothing we can do?

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Anonymous
map-marker Dallas, Texas

Never received purchase from over a month ago

I purchased a pair of $49 Beats by Dre Earbuds on Oct. 1st and to date I have never received them nor an email response. I have since reported this issue to the BBB, and now I can only wait. This company is indeed a scam, and I angry with myself for buying in to it! When I attemtped to call the "customer service" center, I received a generic voice message instructing me to leave a voice message--still no response. I have sent six emails and still no response. So at this point I plan on contacting my back to get the refund process started on my end.
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Loss:
$49
Reason of review:
Problem with delivery
Anonymous
map-marker Saint Louis, Missouri

Ordered bathing suit, they say they are in a legal & financial restructuring process

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They didn't ship the item and now they say they are under a "legal & financial restructuring process". So they knew about the problem before and NEVER communicated to the customers. Here's the email I got from them: "We did not get a resolution from the merchant. Please be advised that as of Friday, August 29, 2014, however, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29, 2014 and issue any refunds/credits related to purchases on or before August 29, 2014. So we cannot give a refund or credit for this purchase. Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business. We appreciate your prior support and looking forward to continued support through this important process."
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Loss:
$22
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

Didn't receive items purchase.

Purchase 4 item, after a month didn't recive anything. Send a mail, got a reply stating no refund. Telling me company changes and they are re financing, bunch BS. Call my credit card company, explain my story that they never send my items. They gave me a credit back. If you don't receive your item call your credit card company. Even PayPal will give you a credit back. You can sell something and don't send the item. Go get your money back. What they are doing is fraud? You sell stuff and don't send it. I can believe they are still in business. They should be shut down
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Anonymous
map-marker Vancouver, British Columbia

Dealfind will not refund out of business voucher.

I purchased a voucher that was never to expire. When I went to redeem it, I found out that the place was out of business. I emailed dealfind twice and both times they would not refund my voucher because I bought it more than 240 days ago. If the voucher has not expired and the shop is out of business, I think dealfind should be responsible, as they sold me the voucher. I am feeling like I was scammed. If this is their way of making money, they should be shut down immediately. "BEWARE - DO NOT SHOP AT DEALFIND/TEAMBUY"!!!!!!!!!!!
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Loss:
$39
Anonymous
map-marker Mississauga, Ontario

Liars

I have purchased several coupons for restaurants and they have expired. 2 others are out of business. Coupons clearly say that THEY NEVER EXPIRE. Trying to get the original value refunded is a hassle. Complaining to the Manager not possible as it is their policy and the Rep is stubborn and arrogant. Rep says the coupons expire after 270 days!! Coupon say THEY NEVER EXPIRE ? Stay away from these shady outfit as they are crooks. I do plan to escalate this matter further and will take legal action if need be - See more at: http://gripevine.com/liars-liars-liars-and-bad-hard-headed-rep-deal-find-gripe-2101****#sthash.aws5MSQi.dpuf
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Loss:
$230
1 comment
Guest

I have the same issue(I lost about $170). Dealfind's partner does not honor voucher anymore although it clearly said in voucher NO EXPIRE DATE, and customer Rep of Dealfind said they can do nothing about it, no refund is possible as it passed 240 days!

Is this the way they make money?

Just took money from their customer by Cheating? You are running a business, you should be responsible and respect your customer, not transfer your business risk to your valued customer and satisfy yourself but not your customer!

Anonymous

Teambuy/Dealfind withholds payment from merchant

We ran a deal on Teambuy/Dealfind for a 60min massage for $29. My representative was Money Rai and Emma Bigelow. They were quick to push me into signing the deal and contacted me regularly to get the deal going. After we agreed and the deal ran it sold very well totalling around 250 purchases. A month after the deal we still had not received our first (of three) paycheque and I called to inquire. They apologized and sent the first amount. It has now been 6 months since then and I have called/emailed their company countless times and spoken to many people. I never speak to anyone of authority and our issue is always "sent to accounting" or "passed along". I have now hired a lawyer and collections agency to remit the remaining funds from them. Hopefully Teambuy/Dealfind will take them more seriously than they have me.
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Anonymous
map-marker Manhattan, New York

Dealfind - Bathing Suit Review from Manhattan, New York

Dealfind - Bathing Suit Review from Manhattan, New York
I ordered a bathing suit in March. Said it would be delivered in May AFTER the deal was closed, becuAse I called and the rude young girl said that's how it works. The. May comes along and still nothing. I sign into deal find to find out it would be shipped in June! I had asked for my money back on that phone call and the little wench said she could not cause the transaction was completed, even thought the order wasn't even shipped to me yet?
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2 comments
Guest

I received the bathing suit...BUT it's not even the same one pictured that the model is wearing...it's actually a cheaper version and looks so different then the one pictured. I sent an angry email and they said they will contact the merchant to get it replaced.

I just received it today. It's still the same one they had sent me.

Cheap version. Never ever ordering from deal find again

Guest

The EXACT same thing happened to me with my swimsuit! I HATE dealfind.com and will never order from there again!!!!!!

I ordered it on April 2 and still have not received it yet. Today is May 31!!!!

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Anonymous
map-marker Yorba Linda, California

DEAL DIDN'T MATCH PRODUCT AND THEY WOULD NOT REFUND

**I sent this too dealfind.com... I am very unhappy with my DealFind.com purchase. I bought two Soccer Jersey's and I received it this past Saturday and they are VERY POOR quality. The tag's on the back of the shirt's were already worn out on arrival. I could of bought these shirts on eBay from China for $5 each. I was expecting a higher quality since they are estimated at a $49 value per shirt. I feel like I got ripped off! What can be done? I do not want the Jersey's, but there is no return policy; now I know why. Please respond back. **This was the generic response I received back from dealfind.com... Hello Amanda, Thank you for contacting us. Unfortunately the merchant sold this item as final sale and we are unable to offer refunds or exchanges on it. I apologize for the inconvenience. This generic response is infuriating because I should be giving something since the jersey's were falsely advertised!
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Loss:
$58

About

Summary

Dealfind.com is an online source that allows consumers saving money on spas, restaurants, cafes, shopping salons and many more. Millions of customers have already have already applied to Dealfind.com and managed to save money. Dealfind.com allows getting 50 to 90 percent off the best stuff you city can offer. Citizens from cities in Canada and United States can get discounts provided by Dealfind.com. There is not need to spend more money is Dealfind.com allows saving on purchases! Dealfind.com is the best choice for hot deals in your city! t doesn’t matter whether you need to have a great shopping day or spend hours in a spa salon - Dealfind.com will help you to sped much less than you expect!

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